"KPPP Cannot find modem /dev/modem"

[wsg]

Recently got Knoppix_V3.4 (2004.05.17) live CD.

It does not recognize my dial-up modem.

It responds "KPPP Cannot find modem /dev/modem".

(The modem IS recognized and DOES work with LindowsCD 4.0.471 and with LinspireLiveCD 4.5.453;
both of them seem to have the "same" dial-up tool as is on the KnoppixCD 3.4.).

Here's what I get when I "Query Modem" in the Kppp dial-up tool in Lindows:

Lindows Query Modem Results:

ATI: 56000
ATI1: Smart Link 56K Voice Modem unknown Version 2.7.14
ATI2: Smart Link Ltd Version 2.7.14
ATI3: unknown Smart Link compatible modem
ATI4: Active Profile [copied/pasted **see below]
ATI5: Stored Profile 0: Not defined
ATI6: Stored Profile 1: Not defined
ATI7: Serial Number: 0 Protocol Factor: 0

**
Active Profile: S00=000 S01=000 S02=043 S03=013 S04=010 S05=008 S06=002
S07=060 S08=002 S09=006 S10=128 S11=100 S12=050 S13=000 S14=001 S15=001
S16=001 S17=000 S18=000 S19=000 S20=000 S21=000 S22=000 S23=000 S24=050
S25=000 S26=000 S27=008 S28=000 S29

Here are console results:

result about modem from lspci (when on LindowsCD)
00:14.0 Modem: Smart Link Ltd.: Unknown device 3052 (rev 03)

result about modem from lspci -n (when on LindowsCD)
00:14.0 Class 0703: 163c:3052 (rev 03)

result about modem from lspci -v (when on LindowsCD)
00:14.0 Modem: Smart Link Ltd.: Unknown device 3052 (rev 03) (prog-if 00 [Generic])
Subsystem: Unknown device 1688:0811
Flags: bus master, stepping, medium devsel, latency 32, IRQ 10
Memory at eb001000 (32-bit, non-prefetchable) [size=4K]
I/O ports at ec00 [size=256]
Capabilities: [80] Power Management version 2

Any ideas will be greatly appreciated...Thanks!

[kelmo]

Knoppix does not include Smartlink modem drivers. You can build your own on a Hd-install, but some knowledge is needed. Some knoppix variants include many extra drivers, maybe look into one of them.

[wsg]

Thank you, kelmo, for your help.

Do you have a suggestion about _where_ I might go to check which Knoppix* variants might include SmartLink modem drivers?

[and/or, other "live CDs"]

Many thanks...

[kelmo]

KANOTIX

http://kanotix.com/info/index.php

[wsg]

KANOTIX

http://kanotix.com/info/index.php

Thanks again...I have posted at Kanotix (en) forum...(after having studied the site as well as a newbie can).

We'll wait and see if there are any replies...

[JeniSkunk]

wsg, I installed Knoppix v3.4 r2004-05-10 on my system back on the weekend.
I ran into the same problem you had.

The problem is that KPPP is trying to access the modem, and not the PORT the modem is hooked up to.

KPPP -> Configure button -> Device tab -> Modem Device drop down list.
There, select the com port the modem is hooked up to.
Then on the Modem tab, click Querry Modem.
It should now find the modem.


Jenifur Charne

[wsg]

Thanks, Jenifur.

I did go through that procedure, and I think I tried every one of the ports listed in the drop-down menu...to no avail.

But, I think I'll go back and try it again the next time I boot the Knoppix CD.

Regards...

[wsg]

Kelmo...

Among the packages included in the Kanotix list of software, I see these two entries:

sl-modem-daemon2.9.8-1932kSmartLink software modem daemon

sl-modem-modules-2.6.6-kanotix-32.9.8-1+10.00.Custom530kSmart Link modem modules for Linux (kernel 2.6.6-kanotix-3)

Do you have any idea if they would help with my system?

Thanks & Regards...

[kelmo]

wsg,

I really meant to suggest that you should install Kanotix instead of knoppix.

Indeed the packages that are included in it are for your modem, but the drivers must be built for the very system you are running, so you cannot just get precompiled binaries from elsewhere and expect them to work for you.

[wsg]

Well, kelmo, as you can see from my lengthy post on the Kanotix Forum (english - general) my system is one wiith no hard drive, so I can't install anything -- just boot and operate from CD.

So, even if I had the Kanotix CD, I would still need to go in search of a modem DRIVER specific for my system, and it would still have to be somehow inserted into the CD** itself. (Don't even know if that's possible.)
**OR, would it have to be on the motherboard - OR...???

Who, among all the developers/venders involved in designing systems, would be the ones who "BUILD DRIVERS" for specific systems?

Thanks again for your help...

[kelmo]

wsg,

As the kanotx cd already has the drivers for your modem, I am wondering why you would still need to go looking for the. Just use Kanotix CD, It is basically the same as Knoppix, just with enhancements.

[wsg]

OK ! Very Good ! :D

Sorry, I had completely misunderstood your previous post... :oops: :?

On my way to buy the Kanotix CD. :)

I very much appreciate your kind, patient help on this.

Thanks & Regards...

(I'll be back to let you know how Kanotix works for me. :wink: )

[kelmo]

wsg,

A new version of Kanotix is on the horizon. It will include autodetection of your smartlink modem chipset. The current version requires some user intervention to get it started I will give you all the tips you need to know to get you started when the time comes. For now I'll tell you how to activate it.

Enter in a terminal:-
$ sudo /etc/init.d/sl-modem-daemon start

That command will load the driver and create a symlink pointing to that device node which is useful for using kppp the internet dialup tool.

[wsg]

Thanks for that information, kelmo, and for your very kind offer of continued help.

With the current version, will I be able to "permanently" load the driver and create the symlink, so that it remains after shutdown/reboot?

I should have the CD within a week.

Regards...

[kelmo]

wsg,

you can have the daemon autostart when you use the "save KANOTIX/KNOPPIX configuration" and modify the knoppix.sh script that is created. And then next time you boot:-

knoppix myconf=scan

As root, edit the script with a text editor and put:-

/etc/init.d/sl-modem-daemon start

at the end of the script and save.

[wsg]

kelmo,

OK - I think I understand - will let you know...

[wsg]

kelmo,

I just checked the SanDisk Cruzer mini 256MB USB key which I first used with _KnoppixCD_V3.4. Here are the three relevant files [under /root/.E or /root/.D]:

knoppix.sh shell script 462 B 8/25/04
#!/bin/sh
[ "`id -u`" = "0" ] || { echo "You need root privileges to modify the system!" >&2 ; exit 1; }
[ -d "$1" ] && CONFIGS="$1/configs.tbz"
[ -f "$CONFIGS" ] || CONFIGS="/cdrom/KNOPPIX/configs.tbz"
[ -f "$CONFIGS" ] || CONFIGS="/mnt/floppy/configs.tbz"
if [ -f "$CONFIGS" ]; then
echo "Extracting config archive $CONFIGS..."
tar -jpPtf "$CONFIGS" | while read i; do rm -f "$i"; done
tar -jpPxf "$CONFIGS" ; chown -R knoppix.knoppix /home/knoppix
fi

================================================== ============
knoppix.img Plain Text 30.0 MB 8/30/04
================================================== ============
configs.tbz Bzip2 file 35.4 KB 8/25/04
Ark 'ERROR bzip only supports filenames with the extension ".bz"'
[OK] -> Ark<2> "No files in current archive"
(results using LinspireOS V4.0.471 CD)
================================================== ============
Questions:

Will they be useful, useless, or positively harmful when I use that same USB key when I get the Kanotix CD ?

If not useful, must I/can I merely delete them and start over? (or, do you recommend that I use another key which has no knoppix files on it?)

Thanks...

[kelmo]

Just delete them and start over

[wsg]

Hello again, kelmo...

Kanotix CD arrived Wednesday. I have set up the "knoppix persistent home" and the "save configuration". The files are on a (previously cleared) 256MB pen drive.

But I need step-by-step HELP on how to get in the proper area of the boot process to choose 'english' , etc., then to enter "knoppix home=scan myconf=scan".

Also, I have edited the knoppix.sh file. Is it correct?
================================================== =====================
#!/bin/sh
[ "`id -u`" = "0" ] || { echo "You need root privileges to modify the system!" >&2 ; exit 1; }
[ -d "$1" ] && CONFIGS="$1/configs.tbz"
[ -f "$CONFIGS" ] || CONFIGS="/cdrom/KNOPPIX/configs.tbz"
[ -f "$CONFIGS" ] || CONFIGS="/mnt/floppy/configs.tbz"
if [ -f "$CONFIGS" ]; then
echo "Extracting config archive $CONFIGS..."
tar -jpPtf "$CONFIGS" | while read i; do rm -f "$i"; done
tar -jpPxf "$CONFIGS" ; chown -R knoppix.knoppix /home/knoppix
fi
/etc/init.d/sl-modem-daemon start
================================================== =====================

Thanks!

[wsg]

Well...it's good that I had some time to try some more things on my own... :) :oops: :idea:

I was able to get the modem working and am connected here now via kanotix.

Got the boot process to pick 'english' and to acknowledge home & myconfig...but there's nothing added to home directory, and settings don't seem to be saved...

Will be working at it some more...

Regards!

[GaTk]

wsg

Your comments regarding Lindows support for your modem strikes a chord here...
I have a Frys Lindows machine and ithe modem works well under Lindows but did not
in Knoppix 3.4 or 3.7 as you now know there is no built int support... ie the SmartLink
driver that Lindows uses. I downloaded the SmartLink driver 2.9.10 from the SmartLink site follwoed the compile and install instructions in the readme and my modem works on both releases of Knoppix.

tk in Atlanta

[wsg]

Hello, GaTk...

Glad that you were able to get the SmartLink Driver installed and working.

As you may know from my posts here and on the Kanotix forum, my system is one with NO HardDrive...so I'm running from the LiveCD...and can't download a driver for installation on a HDD.

My "solution", suggested by kelmo, is to use the Kanotix LiveCD (whose 'parent' is Knoppix) which already has the appropriate drivers.

With kelmo's kind guidance, I was able to include the code in the knoppix.sh file, configure the modem, and get it working -- as well as saved across boots.

[EDIT]----Since that time, I got the NEWER version, Kanotix BH 08 2004. Since it already has the SmartLink Drivers MOUNTED, I didn't have to maintain that code myself.

IN ADDITION: ----[END OF EDIT]:

Since that time, I also bought a Zoom External Serial Modem Model 3049...And I can tell you that it's made dial-up MUCH MORE LIVEABLE for me! :D

Much FASTER and NONE of the frequent disconnects I was getting while using the SmartLink modem.

So, if you happen to have similar problems, I definitely recommend trying the Zoom (got it from Fry's).

Cheers!

[gyro]

hell man just get an external modem .......... end of problems :-)

[wsg]

:lol: Great idea :!:

It's a Zoom External Serial Modem Model 3049 from Fry's (as mentioned in my previous post) :wink: