CommieHunter
11-13-2010, 12:00 AM
Hello,
This is my first post on this forum.
I am trying to clean a laptop of a virus infection. The laptop was running Windows XP.
I followed my standard routing for virus repair, which is to use Malware Bytes and Avast (and Rkill, if needed) in safe mode to remove the infection.
However, this time, I ran into a snag. I believe the virus modified the registry or the startup somehow, and it was damaged when I uninstalled the virus components.
When I boot XP, I get a message along the lines of 'Cannot find/run lsass' After this, it gives me a black screen, and nothing. No task manager, no cmd, nothing.
I attempted to repair the registry using the original Windows CD, but it wants to know the Administrator password for the computer, and no one knows what it is.
So, my question comes down to this: Can I use Knoppix to either (A), reset the Administrator password, or (B), repair the registry so I can get the computer started?
I'm fairly good at following instructions, so if there's a way to do it, if you could direct me to a walkthrough or let me know the steps, that would be great.
This is my first post on this forum.
I am trying to clean a laptop of a virus infection. The laptop was running Windows XP.
I followed my standard routing for virus repair, which is to use Malware Bytes and Avast (and Rkill, if needed) in safe mode to remove the infection.
However, this time, I ran into a snag. I believe the virus modified the registry or the startup somehow, and it was damaged when I uninstalled the virus components.
When I boot XP, I get a message along the lines of 'Cannot find/run lsass' After this, it gives me a black screen, and nothing. No task manager, no cmd, nothing.
I attempted to repair the registry using the original Windows CD, but it wants to know the Administrator password for the computer, and no one knows what it is.
So, my question comes down to this: Can I use Knoppix to either (A), reset the Administrator password, or (B), repair the registry so I can get the computer started?
I'm fairly good at following instructions, so if there's a way to do it, if you could direct me to a walkthrough or let me know the steps, that would be great.