Warning: Do not purchase from xplinux.biz [Archive] - Download Knoppix Live CD or DVD, Get Documentation and Help

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thegroover

08-01-2003, 04:16 AM

Has anyone else had similar issues with xplinux.biz?

I paid $60AUD for 2 dud cds, 1 cd I didn't order and didn't receive the cd I paid for plus they have not even acknowledged my emails regarding the matter!

What do I do now? Here's the transcript (i have removed order details):

______________________________________________
From: "Michael Black" <linux@grooveronline.com>
To: <sales@xplinux.biz>
Sent: Friday, August 01, 2003 1:06 PM
Subject: ANSWER THIS EMAIL!: XPLinux Order 24251-7806147

COME ON! I HAVE BEEN PATIENT ENOUGH! PLEASE, RESPOND TO MY EMAILS AND HAVE
THE CORRECT CD SHIPPED! AT LEAST REPLY!!!

Read the history below.

Michael.

----- Original Message -----
From: "Michael Black" <linux@grooveronline.com>
To: <sales@xplinux.biz>
Sent: Thursday, July 31, 2003 4:28 AM
Subject: Re: WRONG CONTENTS!: XPLinux Order xxxxxx

> Hey!
>
> Please mate, at least reply letting me know that you are aware of the
> situation. It has been 2 working days which is ample time for answering
> emails.
>
> I would like this rectified asap please.
>
> Regards,
> Michael.
>

> ----- Original Message -----
> From: "Michael Black" <linux@grooveronline.com>
> To: <sales@xplinux.biz>
> Sent: Tuesday, July 29, 2003 12:50 PM
> Subject: Bad Media: XPLinux Order xxxxxxxx
>
>
> > Hi,
> >
> > I received a dud version of Peanut Linux and Phat Linux. I am testing
the
> > others now but both do 'data checks' where they verify the files on the
cd
> > and both state that there are errors.
> >
> > I chose you to purchase my cds as you had the best range and decent
> product
> > descriptions... I expected all merchants to only sell what worked but so
> far
> > I have 2 duds and 1 wrong cd (you sent me Americas Army when I asked for
> > Unreal Tournament).
> >
> > Please, I would really like for this to be sorted out asap.
> >
> > Regards,
> > Michael Black.
>
>
> ----- Original Message -----
> From: "Michael Black" <linux@grooveronline.com>
> To: <sales@xplinux.biz>
> Sent: Tuesday, July 29, 2003 12:11 PM
> Subject: WRONG CONTENTS!: XPLinux Order xxxxxxxx
>
>
> > ATTN: GUNTARS MELKIS
> >
> > I ordered a Gentoo Game CD with UNREAL TOURNAMENT on it... I received
> > "Americas Army" which I never wanted nor ordered.
> >
> > Please rectify this immediately, I would really like to have the CD I
paid
> > for.
> >
> > Thanks,
> > Michael Black.
> >
> > ----- Original Message -----
> > From: <sales@xplinux.biz>
> > To: <linux@grooveronline.com>
> > Cc: <sales@xplinux.biz>
> > Sent: Monday, July 21, 2003 1:39 AM
> > Subject: XPLinux Order xxxxxxxx Shipped to Michael Black
> >
> >
> > > Hello Michael Black,
> > >
> > > We wanted to inform you that the following order was shipped.
> > >
> > > Order Number: xxxxxxx
> > > Total Order: $42.93
> > >
> > > Thank you for your order.
> > >
> > > XPLinux
> > > www.xplinux.biz

paradocs

08-01-2003, 07:05 AM

Hi to thegroover

Join the free and open software movement.

Don't buy software or games unless you absolutely have to.

Get KNOPPIX for free.

You will live longer and happier.

I do like your dietary advice.

Best Wishes
paradocs

andrei

08-01-2003, 02:16 PM

Hi,

I am sure that if you had the possibility to download the software and burn CDs you would have done it, right? So if you can't I can reccommend http://linuxcdrs.com/ to get your soft. The guys running it is honest and fast, his CDs cost 99 cents a piece, but I don't know if he will ship overseas. Send him an email and ask!

BTW - he offers the latest version of Knoppix and Knoppix-STD and if you want something not currently on offer on his (rather modest looking website) he will get it for you!

Good luck,

Andrei

thegroover

08-01-2003, 05:57 PM

Thanks mate.

Yes, I have a modem connection which makes downloading 650mb+ distros terribly painful.

I guess I've learnt from this, ask before you buy. What I shame I wasted $60AUD when I could've bought it from somewhere else. I almost bought from tuxcds.com but they didn't have the titles I wanted.

I suppose there is nothing I can do other than warn the linux community that xplinux.biz is a bad place to shop.

I used to think Linux was made entirely by freelancers and gurus alike where sharing information was promoted and good will and courtesy was included with the distro. I guess that is so until money is involved. :roll:

Ahh well, I hope noone else gets stung like this. Spread the word, XPLINUX.BIZ IS NOT A GOOD PLACE TO SHOP!

thegroover

08-06-2003, 11:05 AM

Well, things worked out. If in doubt... whois.com can help. If anyone has any issues, just email gunme@hotmail.com or support@xplinux.biz (seems to work a bit better).

Alex Cavnar, aka alc6379

08-21-2003, 04:31 AM

I'm a moderator over at http://www.justlinux.com . The guy that runs xplinux.biz tried to spam our forums about 30 times over the course of 3 hours. We ended up having to ban his IP address because he tried to make a new user id and start spamming our forum again.

I don't know about you guys, but I wouldn't do business with someone shifty enough to spam anyways.

thegroover

08-21-2003, 06:27 AM

thats pretty cheeky. he is very lucky that he hasn't received any flak back. I mean really, the linux community is thriving with educated computer users quite capable of returning the misfortune.

user127

10-09-2005, 08:57 PM

I paid for the Knoppix DVD and Gnoppix CD and after a long delay, I received the Knoppix CD (not DVD) and the Gnoppix CD was an old version which was unreadable with bad sectors (the surface was scuffed). The criminal that runs that site ignored ALL my e-mails begging him to correct the problem. I am going to report this fraudulent company to my credit fraud department. What a bitter experience that was. I really wish they would delist xplinux as a Knoppix distributor.

Harry Kuhman

10-09-2005, 09:10 PM

jjmac

10-10-2005, 10:18 AM

On the spam mention above ....

Curiously, quite a lot of the junk i get have addresses that end in ".biz"

jm

user127

10-22-2005, 11:30 PM

I really wish they would delist xplinux as a Knoppix distributor.
You really need to pass this information along to Knopper.net, a compeltely different site owned and run by completely different people. Your post here may warn some people, but there was already a post here and it didn't serve to warn you.

What are you talking about?

Why "knopper.net", when I found xplinux.biz on the vendor list on THIS site?

As for the post that was already here -- the guy said that his issue was eventually resolved, however in my
case, the issue was never resoved, therefore my posting has added addtional information for people
which was not here before, that is, that xplinux.biz is a total ripoff.

From the tone of your message, I get the sense that you think I was responsible for being
ripped off just because I didn't surf every Linux forum before purchasing.

Harry Kuhman

10-23-2005, 01:19 AM

user127

10-24-2005, 01:01 PM

Why "knopper.net", when I found xplinux.biz on the vendor list on THIS site?
Perhaps you would like to post an actual link. This site does link to the knopper.net site. If you found it here (such as in the wiki somewhere), then it can be changed here. If fact, if it's in the wiki then you should be able to add your own warnings yourself.

You know what? I did get the vendor list from knopper.net, however, besides the fact that the domain names are nearly identical, they link to this site from this page:

http://www.knopper.net/knoppix-info/index-en.html

Even before I posted here, I wrote that site owner and noticed that xplinux.biz has since been delisted:

http://www.knopper.net/knoppix-vendors/index-en.php