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Thread: No Klik for me... Protocol not supported

  1. #1
    Member registered user
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    Oct 2004
    Location
    Virginia, USA
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    No Klik for me... Protocol not supported

    I installed and ran klik on a computer at work. Then I successfully installed Firefox. But on my home system, it won't work. I keep getting a protocol not supported error. I next tried Flash, and that seems to be downloading okay. Any idea why Firefox isn't working? Could it have to do with the fact I had had it installed previously?

  2. #2
    Senior Member registered user
    Join Date
    Feb 2004
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    949

    Re: No Klik for me... Protocol not supported

    Quote Originally Posted by jMon54
    I installed and ran klik on a computer at work. Then I successfully installed Firefox. But on my home system, it won't work. I keep getting a protocol not supported error. I next tried Flash, and that seems to be downloading okay. Any idea why Firefox isn't working? Could it have to do with the fact I had had it installed previously?
    The fix is to install klik, install firefox, reinstall klik.

  3. #3
    Senior Member registered user
    Join Date
    Feb 2003
    Location
    Germany
    Posts
    1,159
    Close actually the procedure is:
    1. Open Firefox/Mozilla
    2. (Re)install klik client

    (Reason: Firefox/Mozilla arbitrarily names its profile folders, so they must be created first in order for klik to know where to write the settings to. You could call that "bad design" if you want.)

    Greetings,
    probono

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