Shipping Information
TERMS & RETURN POLICY
If you request to change your address, please let us know ahead of time. Otherwise, your order will be shipped to the address that you provided in your /PayPal Record.
We're humans and we intermittently commit mistakes but we are keen to correct themin a way that the buyer prefers. If the item received was wrong or not the same as shown in the product listing, we will require you to send actual photo/s of the item received along with its packaging (showing the label on the package). This is our SOP, for us to be certain and for record purposes.
We make sure our items are properly packaged before shipping to avoid damages on the item. In case you received a damaged item, which might have been caused during shipping, please provide us photos of the item received along with its packaging (showing the label on the package) for us to check and report immediately to our shipping department so they can take further action.
*** If any of these did not answer your concern, please contact us through "My Messages" or "Ask Seller Questions" and we'll be glad to assist. Thank you!***
Documentation