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This device is factory sealed and in brand-new condition. Full specifications listed below.
At OregonRecycles, we are committed to providing quality service, fast shipping, and a 30-day money-back guarantee. As an R2v3 Certified facility and proud member of the Oregon E-Cycles program, we uphold the highest standards in electronics recycling and resale.
Our parent company holds multiple industry certifications, including ISO 9001, ISO 14001, ISO 45001, and ANAB accreditation. All items are processed and tested according to R2v3 standards by trained professionals, with data wiped using NIST 800-88 Rev. 1 protocols.
Below are our detailed customer service policies and technical support guidelines.
Contact & Business HoursAll our items come with inventory control and in-store pricing labels attached directly to the devices. These are necessary for asset tracking, quality control, and inventory management.
Recommended Removal Methods:
Hair Dryer Method ? Gently warm the label using a hair dryer to loosen the adhesive.
Isopropyl Alcohol Method ? Apply isopropyl alcohol to soften the adhesive for easier removal.
?? We do not recommend using razors, knives, or scraping tools, as these can damage the surface of the device. OregonRecycles is not responsible for any damage caused during label removal. If an item is returned with cosmetic or functional damage from attempted label removal, it will be evaluated on a case-by-case basis.
R2v3 Cosmetic Labeling Clarification:Please note: All OregonRecycles items include inventory and pricing labels as part of our standard process. These are not considered violations of R2v3 Cosmetic Grades C5 or C6. These grading exceptions apply to necessary operational labels, not user-added stickers or personalizations.
Examples of labels that would affect C5 or C6 grading include:
Personal stickers (e.g., characters, brands, or designs added by previous users)
Asset markings like ?Bob?s Laptop? or organization ownership tags
For assistance, contact us via messaging during business hours.
For larger items requiring freight shipping, the buyer is responsible for arranging freight services.
Freight Shipping Requirements:
Freight Quoting Service (Optional):
For freight details or local pickup coordination, message us via .
Return & Quality Assurance PolicyAt OregonRecycles, we stand behind the quality of our products and ensure all items are processed in compliance with ?s policies, R2V3 certification standards, and NIST 800-88 Rev. 1 data sanitization requirements. Below is our comprehensive return policy, which outlines our warranty, return procedures, and buyer responsibilities.
30-Day Money-Back GuaranteeWe offer a 100% money-back warranty for 30 days from the date of delivery. Returns must comply with 's Condition of Returned Items Policy and our quality assurance procedures.
No Partial Refunds or Exchanges
We do not offer partial refunds under any circumstances. If there is an issue with your item, it must be returned for a full refund. We also do not provide parts, replacements, or reimbursements for third-party repairs.
Contact us for RMA assistance via messaging.
Eligible & Ineligible ReturnsEligible Returns:
Ineligible Returns:
We carefully inspect all returned items. If damaged, altered, or missing components, a partial refund may apply per guidelines.
Examples:
All serial numbers and testing logs are recorded for fraud prevention.
Buyer ResponsibilitiesAccurate Return Reason:
Proper Packaging for Returns:
- Required Information for Returns:
- Serial number confirmation
- Photos of item & packaging
- Clear description of the issue
Domestic Returns:
- International Returns ( International Shipping Program - EIS):
- Changing internal components (RAM, SSD, CPU, GPU) or reinstalling the OS voids the warranty.
- Returns must include all original accessories (charger, power adapter).
- Serial Numbers Must Match
- Must not be altered upon return.
PC Components & Motherboards:- Shipped in tested & working condition, with documented CPU sockets and ports.
- Damaged sockets or missing parts = partial refund.
- Must include all accessories that were shipped with the product, as described. (cables, power supplies, packaging).
Environmental ResponsibilityReturns contribute to CO2 emissions & electronic waste. Please review listings carefully before purchasing.
Compliance & Fraud Prevention- We strictly follow ?s Condition of Returned Items Policy & Abusive Buyer Policy.
- Fraudulent returns (tampered products, part-swapping) will be documented and reported to .
- All serial numbers are recorded for security.
- Need help with a return? Contact us via messaging.
- Monday - Friday, 8:00 AM - 5:00 PM PST
C0 | Not categorized
C1 | Damaged (For materials recovery)
C2 | Used Poor ? Heavy use and age · Cosmetic blemishes are significant, such as multiple heavy dents, may require repair · Damages to latches, hinges, keyboards, etc. are prevalent · Critical parts are missing
C3 | Used Fair (Moderate use and age) · Cosmetic blemishes are consistent with wear, including multiple dents, discoloration, and light to heavy scratches · Damage to latches, hinges, keyboards, etc. · Some parts, panels, bezels, or covers may be missing
C4 | Used Good · Cosmetic blemishes include scratches and/or other surface imperfections from consistent use, but equipment is in good condition overall · Minor wear of labeling may be visible · Small dents and small areas of discoloration may be present from the removal of tags · No damage to latches or hinges, nor any missing parts, panels, bezels, or covers
C5 | Used Very Good · Cosmetic blemishes include minor scratches and/or other surface imperfections from consistent use, but equipment is in good condition · Minor wear of labeling may be visible · Minor dents and areas of discoloration from the removal of tags · No missing parts
C6 | Used Excellent · Overall excellent cosmetic condition · May have light scratches or other minor blemishes from normal wear · Minor cosmetic blemishes have no impact on the system?s overall functionality or performance · Fully cleaned with all · No missing parts(PLEASE SEE PRODUCT LABELS SECTION ABOVE)C7 | Certified Pre-Owned (Seller or Manufacturer Refurbished) · Used equipment that has been fully restored to like-new condition with warranty · Fully cleaned and cosmetically repaired with no blemishes · No missing partsC8 | Unused · New, out of box, unused equipment removed from original packaging with no signs of wear or alteration
C9 | New Open Box · New, unused equipment in original packaging where factory seals have been broken · No signs of wear or alteration
Functionality Description Grades
F1 | Collectible or Specialty Equipment · Collectibles are rare, vintage, and no longer manufactured or supported by the OEM · Specialty equipment are rare and specialized equipment not generally available in retail · May have broken or missing parts
F2 | Verified Specialty Electronics · Verified removed from operation with no known defects in functionality · No physical damage or defects · No corrosion · No missing parts · Part numbers and serial numbers verified accurate
F3 | Key Functions Working · A subset of the primary functions of the device that an ordinary user of the device expects to function are verified working through manual or software tests · Software may not be loaded or configured · Hardware required for key functions to be tested may have been removed after testing (e.g. Hard Drive) · May be missing components or parts not essential to key functions · Secondary functions may not be tested or working · May not include Focus Materials (e.g. Battery) that are not working or not tested · All missing components or parts will be listed for each item
F4 | Hardware Functional · All hardware is tested and verified working through manual or software tests · No missing or damaged components or parts · Software not loaded or configured · No hardware defects
F5 | Refurbished · All functions tested and verified working through software tests · Loaded and configured with legally licensed software for full operations · Software test results are available · No hardware or software defects
F6 | Like New · All functions tested and verified working through software tests · Repaired with OEM original parts · Loaded and configured with original manufacturer?s legally licensed software for full operation · Meets OEM specifications for full original functionality · Software test results are available · Zero defects More information about these testing standards that we use can be found on the SERI website.
Documentation