It is important to us that all of our customers are 100% satisfied with their purchases! We strive to answer any questions, consider any quote and address all concerns as quickly as possible: Monday-Friday 8:00A.M.-4:30P.M.(CST) Please be aware that more technical/in depth/listing modification questions may take a day or two longer to answer. We apologize for the delay and thank you for your patience and continued interest.ShippingReturnsAll items are shipped within 1-3 business days. International buyers, please contact us about the possibility of international shipping, prior to offerding/purchasing. Not all items may be shipped internationally. International buyers are responsible for additional costs of international shipping.Defective/DOA: We accept returns for Defective/DOA items within 30 days of receipt by the customer. If you receive an item that is damaged or defective, please contact us as soon as possible, and we will, at our discretion, refund or replace the item. The customer is responsible for all return shipping charges.Returns: If you purchase an item, and decide within 30 days that you no longer wish to keep it, we will accept it back for a refund. You are responsible to determine compatibility before you purchase. For Right-of-Returns, items are expected to be in the same condition they were in when they left our warehouse.Return Shipping: We offer free returns for domestic items, please contact us any further questions about returns.