Founded in 1996, Orange Computers began as a one man operation providing custom built PCs for individuals seeking a high quality computer, at an affordable price, with maximum customization in mind.
Since shifting into enterprise network equipment, and through the hard work of just under a dozen employees, we have become a strong name in the IT industry. Adhering strongly to the original concept of highly customizable equipment at a market competitive price point, we ensure that includes top-notch technical support and a worry-free warranty.
In 2021, company ownership was passed down to the employees with a combined 24 years of experience from working in every department at Orange Computers. It is our mission to honor all the integrity, values, and principles we learned, while simultaneously experimenting, expanding, and adding new products along with functionality to our lineup.
Located in the Midwest, Orange Computers is one of the largest distributors and your go-to shop for Dell and HP refurbished servers and accessories. We are happily serving clients ranging from the home lab to the corporation rebuilding their digital infrastructure. We strive to provide high quality refurbished units, while keeping our pricing as competitive as possible. Every server we sell is cleaned inside and out, built as ordered, fully tested, and firmware updated so you will be ready to deploy out of the box.
Each server ships individually packaged, and in some circumstances components will ship in a separate box to further reduce the chances of damage while in transit. Equipment occasionally becomes damaged in transit without it being obvious on the packaging. If you receive damaged equipment, do not discard any packaging, and contact us right away.
We will ask for specific photos to better inform our carrier of the damage and to file a claim. In the meantime, we will get another item tested, updated and shipped out so there's minimal delay.
If your equipment arrives with any technical issues, please contact us. Many issues can be diagnosed and fixed over the phone.
You must troubleshoot with our technicians to resolve functionality issues; we cannot send any replacements without first working with you to verify the malfunctioning component(s).
What IS covered:
What is NOT covered:
90 Day - Covers all failed parts for a period of 90 days from invoice date
1yr - Covers all failed parts for a period of 1 year from invoice date
2yr - Covers all failed parts for a period of 2 years from invoice date
3yr - Covers all failed parts for a period of 3 years from invoice date
*If upgrading your warranty, the extension goes from invoiced date i.e. if purchased a 1yr warranty and are upgrading it to a 3yr, it is only covered for three (3) years from invoiced date.
Each server ships individually packaged and boxed. In some circumstances, components will ship in a separate box to further reduce the chances of damage while in transit.
Payment must be processed in full before orders are processed. Orders may be shipped in either one or multiple boxes, at our discretion. Tracking information will be uploaded to when the order is scheduled for shipping. If an order arrives to you damaged, you must notify us within seven days of receiving the order, and provide specific photographs we request at that time of the damage and the inside of the packaging so that we can make a claim with the shipping company. We will send a replacement within 1 to 3 business days. If we are not informed of the damage within seven days of you receiving the order, or you cannot provide us with the requested photographs, we may not be able to replace the damaged item.
Our warranty covers all components in an order. If you are experiencing an issue with any item in your order, please contact us at your earliest convenience to work with our technicians on resolving the issue. Most issues can be resolved over the phone. We require you to work with us on troubleshooting in order to resolve an issue. We cannot replace an entire server; our warranty is a parts only warranty. We will make sure to fully resolve any issue you are having after completing troubleshooting.
Covered by our warranty: All hardware components purchased from us.
NOT COVERED: Cosmetic imperfections that do not affect performance, software or driver related issues.
Warranty will be VOID if any components are damaged by: external forces including but not limited to impact with another object, falling, electrical damage (e.g. power surge or external power failure), smoke, excessive humidity or water, and any hardware or software modifications causing the system to operate outside its designated parameters listed on the manufacturer"s technical guidebook.
The specific warranty selected at checkout will be the duration of the warranty from the time the order is delivered to your location by the carrier. Warranty upgrades REPLACE the original warranty from the time of delivery, they do NOT extend the original warranty.
Most items are shipped with direct signature required. You must discuss alternate options with us BEFORE placing an order if we need to make special accommodations. We MUST ship only to the shipping address you select in at checkout. Switching shipping addresses will require re-purchase of the order with the correct shipping address. We CANNOT ship to P.O. Box or APO/FPO/DPO addresses. We ONLY ship within the CONTIGUOUS US. Special accomodations can be made but you must discuss options with us prior to purchase.