TERMS & RETURN POLICY
Orders are being processed within 1 business day. If you request to change your address, please let us know ahead of time. Otherwise, your order will be shipped to the address that you provided in your Record.
We can cancel transactions, just let us know so we can process it immediately. We might provide an RMA number or further instructions if in case the item was already shipped.
Received Wrong Item/Not as Described
We're humans and we intermittently commit mistakes but we are keen to correct them, in a way that the buyer prefers. If the item received was wrong or not the same as shown in the product listing, we will require you to send actual photo/s of the item received along with its packaging (showing the label on the package).
DOA / Damaged on Arrival
We make sure our items are properly packaged before shipping to avoid damages on the item. In case you received a damaged item, which might have been caused during shipping, please provide us photos of the item received along with its packaging (showing the label on the package) for us to check and report immediately to our shipping department so they can take further action.
We might require you to send us photo/s of the item received and also your original item so we can compare and conduct necessary actions. If you feel like you need to return an item, please let us know the reason so that we can provide an RMA Number if needed.