Your Trusted IT Store
INTERNATIONAL - We ship worldwide . International buyers acknowledge and understand that all duties and taxes are the sole responsibility of the buyer.
DOMESTIC - Products are shipped Monday through Friday via UPS/FedEx/USPS. The estimated delivery time is 1-6 business days depending on location. If "Free Shipping" is offered, it will be by Ground only and within USA Continental States Only (48 States).
There will be a surcharge on shipments to Hawaii, Alaska, Puerto Rico and APO/FPO addresses. After you made purchase, surcharge will be calculated by using the package weight and size
Unless noted otherwise in the ordering pipeline, CISCOBASE ships all items within same day of receiving an order. You will receive notification of any delay or cancellation of your order.We guarantee your satisfaction on every product we sell! We want you to be satisfied with your CISCOBASE purchase. However, if you need help or need to return an item, we're here for you!
General Return PolicyDesktop / notebook computers, tablets, processors, motherboards, digital cameras, camcorders and projectors, 3D printers, 3D scanners, and CD/DVD duplicators may be returned within 15 days of purchase. All other products may be returned within 45 days of purchase.
Damaged, Not Working or Incorrect ItemsIf you receive a product that is defective , damaged, not working or that is not the product you ordered, please return it to us with in 14 Days and we'll arrange for a replacement or refund. If you would rather return the item by mail, please call us for special instructions at
We will cover all reasonable and customary ground shipping fees.
Final Sale and Nonreturnable Items( Licenses, Software etc.)All Final Sale merchandise cannot be returned. Other nonreturnable purchases include licenses, software, digital content, prepaid cards, gift packaging, memberships, completed services, consumable items including batteries, ink and 3D printer filament, and items returned that are damaged, unsanitary or missing major contents Returns / exchanges require an RMA (Return Merchandise Authorization) Number, which is valid for 10 days. To obtain an RMA Number, contact with us. Returns with Opened Box( Original Manufacturer Sealed Broken) items, Missing Packaging or Accessories
If you opened original box or do not have all the original packaging or accessories, that's okay too. We can process a return with a following deduction on your refund.
If product is in New Condition -unopened original box Restocking
If product is in New Condition -opened original box(Comes with all accessories) Restocking
If product is in New Condition -opened box( missing box or any other accessories such as cable, brackets etc...)-----50% Restocking
If product is in used condition, return for No-Needed anymore or similar to 80% Restocking
Shipping cost will not be Refunded. Tax will be refunded.If you have any questions or have any concerns, please contact our customer support to help you with your questions. You can reach us with the contact information below. We're open from Monday to Friday 9:00 to 5:00 PM (Pacific Standard Time)
Best Solution in Networking IndustryCISCOBASE leads the New Retail and Pre-Owned CISCO Hardware, providing and buying equipment to and from, companies globally to run IT Better, smarter, more efficiently at reasonable prices. We only provide CISCO Sales / Services because we believe being professional on a world most trusted brand is better than widen our channel with other brands. We are located in Northern New Jersey provides Full Line of New/ Refurbished CISCO products as well as Smartnet contract and CISCO LICENSES even with Next Day Delivery Nationwide. More content for your individual needs!