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Customer satisfaction is very important to us and our response rating reflects thissatisfaction.
We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your
Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues.
Please email us before leaving any negative response or open any dispute on PayPal.
We care about our valued customers, and will always try to help you. So if you have any
problems, please e-mail us immediately.
Working 9:00-19:00 GMT+8
We only accept PayPal. PayPal is the only online payment method we accept.
When we received your payment,we will send out in 24 hours,We only ship to the confirmed address provided by PayPal. Before you pay, please make sure your address in PayPal matches the address you would like us to ship to.Shipping
All items will be shipped within 24 business hours upon receipt of payment (except Saturday and Sunday).
We only ship to the sure address provided by PayPal. Before you pay, please make sure your address in PayPal matches the address you would like us to ship to.
7-15 working days to USA, Ship by USPS with track number.
14-22 business days to UK Australia, Canada.
18-25 business days to Greece, Spain, Poland, Norway.
18-25 business days to Germay, Filand.Sweden, Malta.
20-25 business days to France, Czech. Most of Europe.
30-40 business days to other countries (Brazil and Russia).
This is a normally around ship time.if your country strict customs examination and will cause delay.
We are not able to take their responsibility for any custom delay or tax. Import duties, taxes and charges are not included in the item price or shipping charges.
If you do not receive your item on time, please contact us immediately for further assisted.
Thank you for your understanding.
Return is accepted within 60 days after the buyer's receiving the item.
If this item is defective upon receipt, customer has up to 30 days from date of receipt for exchange of a new one.
Please understand that shipping and handling fee is not refundable. Buyer is responsible for shipping costs incurred shipping products back.
When you return,please write your ID and return reason in the package, when we recieved your return, wcan solove your problem quickly.