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POSTAGE AND DISPATCH POLICY
Any items purchased and paid for prior to 9AM Australian AEST (GMT +10:00) will be packed and dispatched the same day. Purchases after this cut-off will be dispatched the following day. No items are sent on weekends or public holidays. Purchases made on weekends or public holidays will be dispatched the following business day.
Estimated delivery dates stated above are set by and Australia Post. These serve as a guide only and are subject to many external factors including weather, postage volume, congestion of the Australia Post network and your location in proximity to the nearest Australia Post facility. If you require your item urgently we do offer Express Post for an additional charge during checkout, if unsure please contact us prior to purchase.
A NOTE TO INTERNATIONAL BUYERS OUTSIDE OF AUSTRALIA
All items for sale are located in Australia. We are not responsible for any customs or imports duties that you may incur. These are import duties enforced by the country you reside in and it is your responsibility to be aware of these charges. For example, if residing in theUNITED KINGDOMall purchases over the value of 15 Pounds will be subject to VAT and import handing charges prior to delivery or collection. Not all countries will be subject to import charges however we would like you to be mindful of this during the purchasing process to avoid delays or unexpected charges.
If an item is faulty (when advertised as working) or significantly not as described, you can contact us via with your concerns within the refund period specified in the listing. If deemed that it is in fact not as advertised, the item can be returned to us for a full refund excluding return postage costs. Refunds will be issued after the item has been returned in its original condition. Tampering with, opening, disassembling or any modifications to the item will void any refund.