Did you see this thread in General Support also?

http://www.knoppix.net/forum/viewtopic.php?t=10410

You aren't alone in what you describe. Try posting in that thread instead, and you might find that you guys can compare notes, and you might have a better shot at getting the help you need. I've already posted a suggestion there, so I won't clutter the forum by repeating it here.

Good luck to you.

JD