Quote Originally Posted by javyn
but hey at least it works without 24 hours a day of tinkering and having elitist unix jerks insult you when you ask for help.
1. Who insulted you here? You posted twice in a row, and have two posts total. Where were you insulted?

2. Who's the jerk? No one insulted you, yet you go around calling unix users jerks.

3. When's the last time you got Windows help, and where, that it's so much better? I only get help if I'm in warranty with Windows. Then I'm put on hold for two or more hours, disconnected, often insulted, and generally, no matter what the problem is, the advice I get consists of the following, each step being one phone call with a minimum two hour hold:

Step 1: Reboot the computer - Did the problem go away? Is your power light on? Is your computer plugged it? (and other equally idiotic questions which insult my intelligence)

Step 2: (If hardware) Disconnect, reconnect and reboot - Did the problem go away? (If software) Uninstall, reinstall and reboot - Did the problem go away?

Step 3: Run the setup disk and reset all your software to factory defaults, then spend another day or two patching all the windows holes, upgrading the software and drivers, and reloading whatever data you managed to backup. Did the problem go away?

Step 4: Oh that didn't work? Well then, RMA the computer, and we'll put it back to factory defaults, erase all your data, ship it back to you sometime within the thirty days, and when you finally get it back, you can do all the step 3 stuff all over again. Did the problem go away?

Oh, and after that dance -- "At (fill in name of hardware or software company), we're committed to giving outstanding customer service - have you been absolutely satisfied with your service today?"

Of course it you're out of warranty, you don't even get that.

And that's why most of the people here switched to Linux, and rely on each other to listen to their problems and offer whatever help they can. So, all you folks here who dropped Windows for Linux -- Did the problem go away???

jd