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Thread: Help with HP 4100c scanner?

  1. #11
    Junior Member
    Join Date
    Jul 2004
    Posts
    6
    You may be on the right track -- maybe there is a problem with the cable or with the scanner itself.

    I unplugged and unattached the scanner prior to boot. Then, after starting Knoppix I plugged the scanner in -- there was no resulting beep or noise of any kind. Then I ran insmod, but still received the same responses from usbview, scanadf, and even with lsusb.

    I'm running Knoppix 3.4, which as far as I know is the latest version.

    I'm starting to suspect that you may be right about it being a hardware problem, rather than a Knoppix problem....

  2. #12
    Senior Member registered user
    Join Date
    Oct 2003
    Location
    N42.41 W73 and change
    Posts
    401
    Does XP see the scanner from the control panel - system- devices? Even if it isn't sipported it should show up on the bus.
    And check your BIOS settings to see if there are USB settings that might be affecting things.

    Try booting knoppix with some cheatcodes noapci etc. see if something's getting in the way.

    If your version supports it try booting with the 2.4 kernel, at he boot prompt type knoppix24...

    Finally, take the thing to a different pc and see if it works.

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