Hello there.

First, I must say that whoever developed this product is truly a God-send. I have spent two days (not full days) trying to recover files for my wife from her HP laptop. XP has corrupted itself twice now and it is impossible to get the thing to boot using ANY XP boot CDs. However, when I hook up the external USB device and boot with KNOPPIX, the hard drive and USB device are recognized. Now onto the problems.

Keep in mind, I am VERY NEW to Linux, so speak slowly and with little words.

Both the hard drive and USB drive are NTFS. I see where they are mounted as read-only and I can change this in the Control Center. However, I still am unable to create a new folder or copy files from the hard drive to the USB device. I also noticed that it is not recommended to write to NTFS devices, so I guess my first question is...Am I running the risk of corrupting files already on the USB device if I try to write to it? Second, how else can I move the files from the HD? I know nothing about enabling the network on Linux or trying to connect to my home server via FTP, so if this is the best option, please talk me through how to do it.

I cannot write to a CD, because I'm using the only connected CD device to boot Knoppix.

Thank you so much in advance for any assistance you can provide.