One needs to enter the correct information or connect won't happen, and it times out.

For example, on attglobal.net I had to enter something like this in user i.d. box?

usinet [email protected]

On earthlink. I need my full email address:

[email protected]

On Prodigy in Mexico, just the prefix:

BDJones

the @prodigy.mx.com is not used and will not work.

I found the correct usage with ethereal sniffer in Windows, where the software took care of it for me.

Apologies if this does not help. My attitude is to make sure the easy things are done, and sometimes this can be offensive to those who really have tried everything.