let me be absolutely clear. You do NOT want to extract the ISO and then burn the files to the CD. If you do that, it won't be bootable without doing a bunch of other stuff. It is possible, but unles you plan on adding/removing files, it's a HUGE waste of time and prbably beyond your ability.

What you need is better CD burning software.

Since you said you are a newbie, I'll assume you are using Windows at the moment. If that's true, I reccomend Roxio Easy CD Creator or NERO BurningROM. Personaly, nero is my favorite. I believe there are trial versions of both.

If you are using NERO, you do the following.

1. Open the program.
2. Close the wizard. (if it's open)
3. Close the "new compilation" dialog (if it's open)
4. click file
5. click burn image
6. browse to wherever you put the iso file
7. click OK
8. THere's a good chance you will get an error telling you the .iso is too large to burn without closeing the CD, whitch will ask you if you want to close it. just click okay and wait.

In general, it should take 80 minutes divided by the speed of your CD burner, plus 1-3 minutes to fill all the buffers and another 1-3 mintues to finalize the CD.

That's it.

If you want to use R.E.C.D.C., you will need to ask somebody else as I don't realy like or use that program.

If you are running linux, the process will be similar, but I've never heard of B's recorder Gold for windows or linux, and given the fact that the tech support guy told you to do a drag and drop burn of an .iso, I'd say you don't want to use it anymore, because they can't even hire cometant tech support..