I know your q was answered but here is a few pointers.
if you have a problem feel free to ask, reading the wiki ia a good place to start for most things, but sometimes that requires one to know what to look for.
Feel free to ask almost anything Linux related, be prepared to get links to resources if the question requires more than just a little giudance though, but be asured we will try our best to help, in general if you give more information on exact problem/s and symptoms and answer our questions the answers you recieve will be more detailed and helpful.

another thing is that this support is volontary, that is we do not get paid, we do not keep any special hours... we do this just to help others enjoy linux.