One tool that works is either a Windows PE or a Bart PE live disk. The Bart PE disk can be easily made from the Windows install disks or i386 or similar install directory on a Windows drive. It can be made with many tools that would enable some level of file recovery and hardware drivers to access internal or external storage devices. A good example of this would be certain Raid drivers that don't work in Linux and don't have an acceptable equivalent.

I would also look in the "Default User" directory. Some machines are set up so that is the active account for the main user.

If Windows crashed while accessing the drive, it is possible that the drive may be corrupted and some files and directories may not be visible or accessable. Using one of the PE disks to repair the drive or connecting it to a working Windows machine as a second or external drive might be the best "first step" option. That would allow you to use any Windows tools to check and repair it first. Linux does not always do well writing to or repairing NTFS partitions.