Hi, I have a customer's XP hard drive that crashed. It won't reboot, and Knoppix shows that all that is left is an empty Windows folder, Recycle Bin and System Volume Information. All other folders are missing in action.

Anyhow, I'm tasked with recovering "tons" of photos and writings. First I want the photos. I tried PhotoRec, and following a tutorial it seemed to be finding them. It was saving them to the ramdisk - and after it was done there were some folders on the desktop called recup_.dir.1 . They had a lock on them and I couldn't move them or copy them to a HD or flash drive.

When setting up PhotoRec, I get to a page that says: "Do you want to save recovered files in /ramdisk/home/knoppix/ ? [Y/N].
The next line says "To select another directory, use the arrow keys. I don't see my devices - only Desktop, tmp, etc. So I'm stumpted.
I want to save them to either sdb1 or hda6, but I don't see that option. How can I do this?

I would certainly appreciate any help here. I tried several Windows based data recovery progs., but they cannot see the drive.

Right now I'm using an old Compact Flash card as a test "corrupted drive" until I get the process down.

Thanks,
Packrat1947