Thanks for the fast response! Well it was recommended to me by the guys over at [another lamer omitted] and I was getting desperate. I have since contacted them and said "what do I do with this img file" and they told me to contact the software provider which has not led me very far and Im pretty sure they dont even offer img burning.

I dont exactly need to extract the data because its all in a proprietary format (url omitted). I just need to put the .img file on this new drive so the xxx thinks its the same one as the old drive that is failing. Anyone know how to use these "dd commands"?