My apologies if this is in the wrong section, but I wasn't sure where to post.

Anyway, my problem is quite simple:

My windows system is corrupt and I am using your software to access the files from the bootable CD and I am trying to transfer them to my external hard-drive.

This in itself is very easy with your software, however, I have a huge amount of files missing, including the most important folder I need to find! Could someone explain to me why these files might be missing and how I can find them and get them back? Your programme says that I have 48GB of space on my C-drive partition. Prior to the windows system crashing, I had very little space left on the drive (<2Gb)

Help would be much appreciated, thank you.