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All products purchased from Industrial-USA will come with our 60-DAY WARRANTY. Any item(s) found to be defective through normal use and wear within 60 Days from the date of sale, are covered through our warranty. Industrial-USA reserves the right to provide a refund, repair, or replacement of an identical product as full satisfaction of warranty in the case of any defect.RETURNS
We accept returns for any reason within 60 days of purchase. We want you to be 100% satisfied with your purchase. Items must be returned in the same condition as when originally shipped. Shipping may be deducted from refund under some cases of return at Industrial USA discretion. We make it a priority to communicate accurate descriptions and are committed to timely shipping.SHIPPING
Most of our sales ship via UPS. We have found UPS to provide the most trackable and reliable services. However, based upon the size of the item or in instances of international destinations, we may choose an alternative method such as USPS. Any requests to ship using an alternative carrier may be considered, however formal request must be received, and approval granted by Industrial USA prior to sale close. In any event, we will do our best to accommodate reasonable requests.SPECIAL SHIPPING
Ship-Collect and Blind-Ship options may be available. Please feel free to request additional options. We are happy to help accommodate your special shipping needs.COMBINED SHIPPING
We may offer our customers the ability to combine shipping on multiple sales. Up to a 24-hour notice may be required for combined shipping to be considered. Upon receipt of the notice requesting items be combined, we can provide a combined shipping quote.INTERNATIONAL SHIPPING
We provide international shipping on select sales. If international shipping is required, correspondence should be sent bearing the following information:
International shipping requests may be considered on a case-by-case basis.
Payment for items approved for international offerding/shipping, must be received by Industrial USA within 48 hours or otherwise as required.
International shipping mandates funds must clear our financial intuition prior to any shipment.PAYMENT
We require payment to be received within 5 business days. Your offer may become a legally binding contract. Serious buyers only. If we are unable to establish contact with the winning buyer, we reserve the right to offer item to other interested parties or relist accordingly. We accept PayPal via the platform. Local pickups OK. We do not accept cash or personal or business checks. Timely payment will help to ensure timely shipment of your item. We strive to ship your items within 48 hours. We expect prompt payment upon sale close.response
We believe it to be super important that our customers be 100% completely satisfied with every purchase. If you are not satisfied, please contact us BEFORE posting permanent negative response within about your transaction. We want you to be satisfied, so reach out to us first. Give us a chance... Communication is key. Let us know what went wrong, and we will do our best to make it right...Guaranteed!CUSTOMER SERVICE
We know the importance of quality of customer service. We strive to provide quality customer support both before and after purchase. Our goal is to make every purchase from Industrial USA a great experience.CONTACTS
We are here to help. For all inquiries, contact us using Contact Member. We will respond as quickly as products, shipped right...from the US of A